Update Organization Profile
Edit the practice identity and contact information.
Update the organization profile when your practice name, contact details, or mailing address changes.
Who does this: Clinic administrators.
Steps
Open Settings.
Open Organization settings.
Select Organization.
Update Legal name, Display name / tagline, Specialty, or Website.
Update the Public clinic title or About Clinic content when your public clinic page needs new introductory copy.
The About editor supports headings, bold, italic, links, and bulleted or numbered lists. Select a heading button again to turn that line back into normal text. Press Tab on a list item to indent it under the item above. Pasted formatting, including indented lists, is kept.
Use Publish public clinic when you are ready to make the page available to patients.
Your organization must have a URL slug before publishing. While unpublished, the Links Hub disables sharing the Public Landing and Provider Section links. There is no public preview link or per-section visibility control.
Update Office email and Office phone.
Update the Mailing address fields.
Use Replace if you need to upload a new logo.
Select Save changes.
The organization profile uses the updated details.
Common pitfall: Patient-facing pages may show the display name, logo, and contact details.
Troubleshooting
The website will not save. Make sure it starts with a full web address.
The logo did not update. Use an image file under the upload size limit.
Select Save changes and nothing happens. A field on the page needs attention. Saving moves the cursor to the first field that needs fixing, which may be in the card above. Correct it and select Save changes again.
Related
- Before this: Create a Clinic Account
- After this: Manage Practice Locations
- Instead: Update Practice Branding
Need help? Contact your administrator or reach out to support.