Set Provider Availability
Add weekly availability for a provider.
Set provider availability so the calendar and booking flow can offer the right times.
Who does this: Clinic administrators.
Steps
Open Settings.
Open Scheduling.
Select Provider Availability.
Choose the provider you want to edit.
Set Public visibility for the provider.
Turn it on to show the provider on the clinic page, online booking, and the kiosk. Turn it off to hide the provider from new patient discovery and booking. Existing patients can still manage already-booked appointments, including rescheduling with the same active provider.
Turn on each day the provider is available.
Choose the start and end times for each enabled day.
Select Save schedule.
The provider's availability is used when appointments are scheduled.
Tip: Use Add override for a one-day change.
Troubleshooting
No provider is listed. Add the provider on Team first.
Patients cannot book a time. Check that Public visibility is on and that the appointment type also allows the provider.
Related
- Before this: Invite Team Members
- After this: Schedule a New Appointment
- Instead: Create and Publish Forms
Need help? Contact your administrator or reach out to support.